ContactNeed to get in touch with us? Please first check to see if your question is answered in the FAQ below. If it's not, answer the brief questions to access the correct form to fill out to send us a message.
It's time for you to take action. Simple as that. If you really want to have a scanned and organized photo collection, then you need somewhere to get training and the answers to all of your questions — especially the ones you don’t know you have yet. You need support, community, and, most of all… accountability!
Additionally, if the price is important to you, the earlier you join, the more you are rewarded with a lower membership price. Membership prices will continue to increase incrementally over time as more and more content is added to the course library, and the membership becomes even more valuable.
The Scan Your Entire Life Membership is the place. If you really want to make a difference, the time is now.
Absolutely! You can upgrade to an annual membership at any time.
An annual membership saves you money off the monthly membership price. If you live outside of the United States, it's also a great way to save on exchange rate fees. Annual memberships only create a single yearly transaction for you instead of twelve separate ones.
We're proud to offer the annual plan anytime you would like to take advantage of its savings to you.
We're sorry to hear you’re considering leaving us, but we understand that cancellations occasionally happen.
After logging into your account, go to your Membership Account page. In the “Account Details” section at the top, your membership plan is listed with a little ‘Cancel’ button.
You’ll be asked a few questions to help us improve the membership experience, and then your account will be canceled.
This support page covers this process in more detail: “How to Cancel Your Membership.”
The price you pay for your membership will never be increased. You will continue to pay whatever price you join with as long as you maintain your membership.
Even when the price for membership plans increases later for new members, you will always be “grandfathered in” or “locked in” to the lower price you joined with.
Oh no! We certainly don't want to have that!
We offer a 30-day money-back guarantee. If you are unhappy with your membership for any reason within 30 days of joining, let us know, and we will refund your payment.
For more details, check out the “Refund Policy” section of our Membership Program Terms & Conditions page.