Contact Are you a Scan Your Entire Life Member? (paid)*Are you a Scan Your Entire Life Member? (paid)Yes, I am a Member!I am not a MemberMembers receive priority email support times Learn how to become a Member Choose a message topic*Choose a message topicQuestion about the membership before joiningAnything related to my membershipFeedback about this websiteI have a general questionPost idea for this websiteReport a problem on this websiteOtherAre You a Member With a General Question? If you have a question about your own personal photo collection — such as one related to scanning, organizing or labeling your photographs — please ask it in the "General Discussion" forum in the membership Community. How to Ask Your Question in the Community Make sure you are logged in to your membership account. Click here to be taken to the General Discussion forum. Click on the Start new topic button near the top of the page. The Community is the best place to ask and receive an answer your general "photo-related" questions because other members with the same question will be able to find, read and learn from them as well. Additionally, other members will also be able to leave their own answers for you! Only Members have access to the Community — not the general public. If your question is personal in nature, and would therefore not be appropriate for all Members to read in the Community, please select the topic "Issue Related to My Membership Account" above instead. Your response will then be handled by email only. If you need additional help understanding how to post your question in the Community, check out the Membership Tour video and watch the chapter on the "Community." If you've watched the chapter on the "Community" in the Membership Tour video and you are still having problems leaving a post in the Community, submit your question in the "Question For the Community" section below. Once received, your question will be manually added to the Community shortly thereafter as a new post topic and will appear as if you created it yourself with your own account. You will receive an email letting you know when a reply (answer) has been posted in the Community with a link for you to click on that will take you to the new post where you can read it. Question For the Community Frequently Asked Questions Equipment & Tools Do you have any advice on what to look for when buying a good flatbed scanner? There aren't as many scanner choices as there use to be. The majority of scanners you will see currently for sale are either from Epson or Canon. Here at Scan Your Entire Life, we are very partial to the Epson Perfection line of photo scanners. They are designed to scan and archive old paper prints, as well as film — slides and negatives. If you haven't checked it out yet, at the top of my website, I have a link called "Tools" that will take you to my "Resources" page where I list my top favorite scanners in the Perfection line of flatbed scanners. The V550 or V600 is the sweet spot for price and features. The V600 is what I demonstrate using in my membership course videos. And, if you decide to join the membership, one of the first lessons I go over the Epson Perfection scanners similar to how I do it on the Tools page, but I also have a really detailed comparison chart that's really easy to read that shows you ALL of the features of each model — the specifications — so you can compare each model more if you are having problems deciding which model to buy. But, if you get any Epson model anywhere from the V550 up, you'll be happy. They're all good. What equipment and tools will I need to learn from the course? The course teaches you how to scan your photos and documents using a flatbed photo scanner and a desktop computer. I teach the course using the mid-level Epson V600 Photo from their Perfection line of scanners. And I demonstrate using the “Epson Scan” scanning software that is included with all Epson Perfection scanners. You don't need to have this same model of scanner or even an Epson branded scanner. Of course, understand it will be easier for you if you do have any one of the Epson Perfection models and the “Epson Scan” software because what I'm showing you in the lessons will directly relate to what you are seeing on your computer screen. For those using scanners made by another manufacturer — such as Canon — you'll find most of the settings in their scanning software is very close to that of Epson's. So, you will still have a very similar learning experience. In the course, I'll also show you which scanning tools and cleaning products I recommend and will be using throughout the lessons. And in the course area, I'll also give you links to where you can buy them if you aren't able to find them or similar items in your local stores. Do I need to own a scanner and various tools before becoming a member? Not at all! The Course Library contains lessons on my recommendations for everything you will need to complete your scanning project. This includes not only what scanner I recommend you use, but also my recommendations for scanning software, scanning tools and cleaning supplies, and computer storage drives. It's alright if you already have everything you would like to use. But if you don't, you will find it most helpful to begin learning from the lessons inside the membership first before buying anything so you will be confident in any purchases you decide to make. Membership Account Why should I become a member today instead of waiting? It's time for you to take action. Simple as that. If you really want to have a scanned and organized photo collection, then you need somewhere to get training and the answers to all of your questions — especially the ones you don’t know you have yet. You need support, community, and most of all... accountability! Additionally, if the price is important to you, the earlier you join the more you are rewarded by having a lower membership price. Membership prices will continue to increase incrementally over time as more and more content is added to the course library, and the membership becomes even more valuable. The Scan Your Entire Life Membership is the place. If you really want to make a difference, the time is now. Can I upgrade to an annual membership later? Absolutely! You can upgrade to an annual membership at any time. Not only does an annual membership save you money off the monthly price of being a member, if you live outside of the United States, it's also a great way to save on exchange rate fees. Annual memberships only create a single yearly transaction for you instead of twelve separate ones. We're proud to offer the annual plan anytime you would like to take advantage of its savings to you. What happens if I decide to cancel my membership later? Obviously, we'd love to have all of our members stay in the community forever. So, It will undoubtedly make us very sad if you decide to cancel. But, if you are intent on leaving then you will be able to do so with just 2 clicks of your mouse or trackpad from your membership Account page. You won't be billed for any future payments. Will my membership ever go up in price? The price you pay for your membership will never be increased. Whatever price you join with is the price you will continue to pay as long as you maintain your membership. Even when the price for membership plans increase later for new members, you will always be “grandfathered-in” or “locked-in” to the lower price you joined with. What if I am unhappy with the Membership after joining? Oh no! We certainly don't want to have that! We offer a 30-day money back guarantee. If you are unhappy with your membership for any reason within 30 days of joining, let us know and we will refund your payment. For more details, check out the “Refund Policy” section of our Membership Program Terms & Conditions page. Membership Features Are all of the lessons video? The course lesson content is primarily made using the video format. I believe many of the topics we will be covering is easier to learn when you can see and hear me demonstrate using edited video with audio. However, some of the lessons are in the “text and image” format when it's more appropriate — such as learning about what hardware, software, and products you may want to use. A lesson like this is better in text form because I can provide images with text links to show you where you can download or purchase them. Is the training content complete or will more be added later? When you come across complete courses for sale with a one-time price, they are almost always sold “as-is.” This usually means additional lessons are never added, and previous lessons aren't even updated as the technology they teach changes. And most come with a high price, often between $400-$700 when in-depth video lessons are involved. The beauty of the Scan Your Entire Life Membership is it's always evolving and growing over time! The SYEL Membership opened for new members in early 2018 with a course library containing 11 lessons (4-hours of video) as well as several text-only lessons, covering the “core essentials” of scanning. Then, each month, at least one lesson is added — sometimes more — to expand the scope of your learning. The objective is to keep adding more and more content until the entire workflow of scanning and organizing your original and digital photographs iscovered. Send a Message If you can't find your answer in the Frequently Asked Questions above, Ask your question below Frequently Asked Questions For Current Members Membership Account How do I upgrade to an annual membership plan and save money? You can upgrade your monthly plan to an annual membership plan at any time. Not only does an annual membership save you money over the course of the year of being a member, if you live outside of the United States, it's also a great way to save on exchange rate fees. Annual memberships only create a single yearly transaction for you instead of twelve separate ones. Steps to upgrade to an Annual Membership plan: If you aren't already, log in to your account. On the blue membership menu bar, click on "Welcome, [YOUR NAME]" Click on "Membership Account" from the list. In the Account Details section of your account page, if you are currently on a monthly plan, you will see a link to click on under "Membership Plan" to upgrade to the annual plan. How do I cancel my Membership? Obviously, we'd love to have all of our members stay in the community forever. So, It will undoubtedly make us very sad if you decide to cancel. But, if you are intent on leaving then you will be able to do so with just 2 clicks of your mouse or trackpad from your own Membership Account page. Steps to cancel your Membership plan: If you aren't already, log in to your account. On the blue membership menu bar, click where it says "Welcome, [YOUR NAME]" Click on "Membership Account" from the list. In the Account Details section of your account page, click on the "CANCEL" button next to your membership plan. After canceling, you won't be billed for any future payments. How do I update my credit card billing details? In order to update your credit card payment method, credit card number or billing address associated with your current membership plan, just follow the steps below depending on which payment method you joined with: Credit Card If you joined the membership with "Credit Card" selected on the checkout page: After you have logged in, from the blue membership menu bar near the top of any page, click on the menu option "Welcome, [your name]" and then click on "Membership Account" from the list of options that comes down. This will take you to your personalized Account page. In the fourth block of information down, the one labeled "Subscriptions", you will see your membership plan listed, and then over to the right of this line of information, you will see a clickable text link labeled as "update billing details." Click this link and a little window should pop-up with the form fields where you can type in all of your new or revised card information. Be sure to scroll down to the bottom of the window as some fields you will need to fill out may initially be hidden from view. When finished, click the "Update" button at the bottom of the window to save all of your changes. NOTE: For security reasons, your credit card number, expiration date and security code are never stored on the Scan Your Entire Life website server, instead they are only stored at our credit card merchant's very secure hosting center. Therefore, your current card information is not available to be displayed in this form for you to revise. So, if you just want to update your current card already used with your SYEL membership, you will need to re-type all of the missing card information in this pop-up window. PayPal If you joined the membership with "PayPal" selected on the checkout page: Paypal has its own specific rules as to how its users can modify their payment information. In doing so, they won't allow us to have forms here on Scan Your Entire Life for you to update your private information. Please visit their company website, login to your account, and follow their instructions to modify your payment method on file for your Scan Your Entire Life subscription. PayPal Instructions Login to your account. Click the Settings icon next to "Log out". Click Payments. Click Manage automatic payments. You can view the status of your subscription under "Status." Send a Message If you can't find your answer in the Frequently Asked Questions above, Ask your question below Your Name* First Last Email Address* Will never be displayed publiclyYour Experience Level*What is your experience level?BeginnerModerateAdvancedHelps determine how much explanation is needed in the response Message Subject* Your Message*File AttachmentsWould you like to attach a file?File Attachments: NoneFile Attachments: Yese.g. a screenshot of a problem you are having File Upload Drop files here or Select files Accepted file types: jpg, jpeg, png, pdf, Max. file size: 100 MB. Your Signature* (Full name - City, State/Country) - e.g. "Janet Wood - Santa Monica, CA" If I use any of your message on my website as a Q&A blog post or a testimonial, what name and home location do you give me permission to use publicly as your signature. Your real name is preferred because it keeps our community here feeling more honest and personable. Your Signature* (Full name - City, State/Country) - e.g. "Janet Wood - Santa Monica, CA" If I use any of your message on my website as a Q&A blog post or a testimonial, what name and home location do you give me permission to use publicly as your signature. Your real name is preferred because it keeps our community here feeling more honest and personable. Permission to be Added to Community* I give permission for my question to be posted in the membership Community, appearing as if it was posted by myself with my own account. CAPTCHA .