Epson Scan 2 — Will It Work With My Scanner?
Epson quietly released a new version of their popular scanning software, “Epson Scan,” that comes bundled with their document and flatbed photo scanners. But there's already been confusion about which scanners and operating systems it supports. Could it be possible that “Epson Scan 2” won't even run on the latest versions of Microsoft Windows?
Epson Scan 2 is an incredibly welcoming upgrade to those of us who have been using their original Epson Scan software all these years with what seems like no significant updates along the way. While other popular applications we all use routinely have received incremental upgrades through the years, as design aesthetics and technologies have changed, Epson has held the original Epson Scan back by ensuring the software looked and worked the same way for over a decade.
But, I have to say since I discovered the new update in late 2019, I've been quite impressed overall with what Epson has achieved with the almost complete overhaul. In my opinion, even though noticeable features weren't added in this upgrade, Epson Scan 2 is still quite an improvement over the original Epson Scan scanning software.
As you can see in the comparison screenshot below, Epson Scan 2 is cleaner looking, more compact, and with often-used settings and buttons reorganized so they are more logically located and easier to find. This translates to a scanning experience that's less confusing and, therefore, a lot more fun.
For me, if you're about to scan a bunch of your family photos, the question isn't whether or not you should update your installation of Epson Scan to the new version — because you most definitely should.
The real question to ask is, do you even have the option to install it on your computer?
Epson Scan 2 Compatibility
Surprisingly, this latest version of Epson Scan isn't compatible with as many scanners or operating systems as you would like to believe.
I started using Epson Scan 2 in the fall of 2019 on my Mac desktop computer connected to Epson's “Perfection” line of flatbed photo scanners. As time passed, I realized very little information was published about the new version — even on Epson's website.
I wondered how many other people were even using this new version. Maybe there were a lot of Epson flatbed scanner owners who haven't even heard about this major upgrade yet.
As I dug deeper into the compatibility of Epson Scan 2 with the most popular and latest models of their Perfection scanners, I was actually quite shocked to learn that there appeared to be a huge missing segment of users that — at least currently — aren't even capable of installing Epson Scan 2.
It seemed to me as if Epson hadn't made it possible for their Perfection line of flatbed scanners to work for anyone with a Windows computer — even if they had the latest update from Microsoft.
This just couldn't be. Could it?
So I immediately contacted the customer support team at Epson America, Inc and spoke to someone specifically about their release of Epson Scan 2 and who it was intended for.
Epson Scan 2 With Windows 10
When asking specifically about Epson Scan 2 running on Windows, Epson's support responded with the following details:
Epson Scan 2 for Windows was developed for retail/business document scanners; see exceptions below.
Scanner Models that use Epson Scan 2 in Windows:DS-1630
Epson (America) Support
DS-30000 / DS-32000
DS-320 / WF ES-200 / WF ES-300W / WF ES-300WR
DS-410
DS-530 /WF ES-400 /WF ES-500W /WF ES-500WR
DS-575W /DS-770 /DS-780N
DS-70/DS-80W/ES-50/ES-60W//ES-55R/ES-65WR
DS-870 /970 /ES-865
WORKFORCE DS-50000/DS-60000/DS-70000
WORKFORCE DS-6500/7500
WORKFORCE DS-860
(WF = WorkForce)
Exceptions:
FastFoto FF-640
FastFoto FF-680
(The FF series are photo scanners designed for fast photo batch scanning. They use Epson Scan 2.)
After reading the information they sent to me several times, my takeaway was that Epson never looked at the development of “Epson Scan 2” as a piece of software that was badly needed to be a replacement to their aging scanner software across their entire line of scanners and on both operating systems.
Because of this, on Windows computers, I believe they were strategically choosing to update the scanning software on only a couple of subsets of their scanner models. Therefore, it's hard for me not to believe their main focus was just to improve the user experience for their business users, who primarily use their Epson scanners to scan office documents. Which, to be fair, is likely a much larger division that brings in a lot more revenue.
Update: See below for the latest information on Epson Scan 2 with Windows
Epson Scan 2 With Mac
Because I have been using Epson Scan 2 on my Mac for some time now, I already knew that Epson Scan 2 was compatible with their Perfection line of flatbed photo scanners. And because I'm pretty versed with the intricacies of every macOS update before it comes out (I'm a nerd like that!), I was quite confident I already knew why Epson Scan 2 was chosen to run with more Mac scanners than on Windows. But still, I was certainly very curious to find out how willing Epson's support was going to be to truthfully explain and hopefully even defend this unusual discrepancy.
Here's what Epson had to say about why Epson Scan 2 works with macOS:
Apple's macOS 10.15 “Catalina” operating system requires 64-bit drivers. [The original] Epson Scan is 32-bit. So, on select models, we updated the driver to Epson Scan 2, which is 64-bit.
Epson (America) Support
If this overly “techie” explanation went completely over your head and crashed in the next room, let me break it down for you in “normal person” talk.
When Apple released the latest version of their Mac operating system for desktop computers in the fall of 2019 — called version 10.15 “Catalina” — they stated that applications would run faster and better and it, therefore, would be a win-win for all of us. But, for this to happen, all current applications running on our Macs had to be rewritten in a new way by the companies that developed them with programming code so that they would work in this new “faster” and “better” operating system. The old “slower” code is technically referred to as “32-bit,” and the new and improved code is called “64-bit.”
So, what I assumed to be true — and what I believe Epson's support “admitted” in their single sentence to me — was that the only reason Epson made it possible for Mac users to use Epson Scan 2 with their Epson Perfection flatbed scanners is that they literally had to. Their hands were basically tied.
See, if Epson didn't make Epson Scan 2 work on Macs, every single Mac user who upgraded their operating system from an older version to macOS 10.15 “Catalina”, or anyone who bought a brand new Mac which already had “Catalina” pre-installed on it, would find out their Epson scanner would no longer work with Epson's own scanning software — the original Epson Scan.
Can you imagine what kind of a public relations nightmare that would have been for Epson!?
So, it seems like Epson had two choices. Either upgrade the old programming code in the original Epson Scan scanning software so that it would work for “Catalina” users or make changes to their more recent scanning software (“Epson Scan 2”) written for their FastFoto “sheet-fed” scanners and retail/business document scanners so that it would also work for macOS “Catalina” users with their flatbed scanners.
We certainly know which choice they ended up choosing. And in this particular case, we have the “higher-ups” at Apple to thank for always pushing the limits of what Apple devices can do and what they require to make these advances possible.
Cool “Mojave” Tip:
I think it's also important to mention here that even though the original 32-bit version of Epson Scan doesn't run on macOS 10.15 “Catalina,” the new Epson Scan 2 version will run in the earlier macOS 10.14 “Mojave” for some of the Epson models. So, if, for one of many reasons, your Mac is still running a version of “Mojave,” you can technically have both the original Epson Scan and Epson Scan 2 installed simultaneously, and they will both run. However, if you're wondering, no, you can't have them both running at the same time.
Which Epson Photo Scanners Are Currently Supported
I've compiled a nice organized chart for you that will show you which of the latest popular models of the Epson photo scanners are currently compatible with the Epson Scan 2 scanning software.
Epson Scan 2 Supported "Photo" Scanners
| Windows 10+ | macOS 10.15+ | |
|---|---|---|
| Windows 10 (32/64-bit) | Mac 10.15.x + | |
| Epson Perfection V370 Photo | ||
| Epson Perfection V550 Photo | ||
| Epson Perfection V600 Photo | ||
| Epson Perfection V700 Photo | ||
| Epson Perfection V800 Photo | ||
| Epson Perfection V750 Pro | ||
| Epson Perfection V850 Pro | ||
| Epson FastFoto FF-640W | ||
| Epson FastFoto FF-680W |
Will “Epson Scan 2” Ever Work With Epson Perfection Scanners in Windows 10?
For many, it will be disheartening to learn that this new and improved version of Epson Scan won't work with your Perfection scanner model in Microsoft Windows.
Nope, not even with their top-of-the-line V800 series flatbed models! It's almost hard to believe.
Update 04/2020:
Epson support specifically stated in their correspondence with me:
For now, all photo scanners for Windows will continue to use [the original] Epson Scan, except for the FastFoto series.
Epson Support
The keywords really worth highlighting here are “for now.” The eternal optimist in me believes that someday, the Perfection line of Epson scanners will also support Epson Scan 2 in Microsoft Windows.
Update 07/2021:
There was a glimmer of hope for Windows users in July when a Scan Your Entire Life member posted in the Community forum that the official Epson support site in Australia (where he lives) had posted Windows 10 download links for Epson Scan 2 with support for their current line of Epson Perfection scanners.
I checked it out, and he was right! The Australia Epson support site was, in fact, allowing you to download a version of Epson Scan 2 that worked with Windows.
Additionally, two weeks later, I received an email from someone living in the UK, and they stated their Epson support website allowed them to download a version of Epson Scan 2 for their Windows 7 system.
With these two confirmed sightings, I started to believe Windows support was finally being released in different countries (internationally) and maybe will eventually end up in the United States at some point soon.
However, the good news soon ended when the first member updated his forum post to report he was having “colour output issues with his scans” on his newly downloaded Windows version of Epson Scan 2. And not long after, he heard back directly from Epson support in Australia that, for the record, Epson Scan 2 is officially not supported on Windows — which likely explains why he was having some color issues.
Epson's response was:
For Windows Operating System
Please use Epson Scan for Windows (i.e. not Epson Scan 2). This is the correct driver that should be used for your scanner and our website has now been updated as it was previously showing both.For Mac Operating System
Epson Australia (Support)
For Mac version, Epson Scan 2 is the only driver that can work with macOS Catalina or later OS. This is already on our website and as advised by our software engineers is the correct driver that should used.
Epson has since updated its support pages that were incorrectly showing the Windows download links.
My Latest Thoughts
As disappointed as I am that what happened in July all turned out to be a mistake and not the beginnings of an official Windows Epson Scan 2 launch, I'm still not convinced this response and action from Epson implies Epson Scan 2 will never be released for Windows.
Before this temporary availability of a Windows 10 driver download for Windows 10, I originally thought that Epson's reasoning for not releasing a Windows version was purely financial. Likely they were performing a “triage system” of services where they are choosing to only spend the money to re-write their applications and drivers for the scanner models and operating systems that require the updates first.
Maybe the Windows version is now very close to being released, and they are just finishing up some final testing before they officially release it. And maybe to all countries at the same time. We'll see.
But, I certainly understand this defense (or at least an explanation) is likely going to be of little comfort in the short term for all the Microsoft Windows users out there — especially those who own one of their top-of-the-line V800 series flatbed scanners — who are left feeling unappreciated because they aren't able to run the “latest and greatest” version of Epson's own scanning software.
I just checked the website for Perfection V600 Photos, and Epson Scan 2 is available. https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V600-Photo/s/SPT_B11B198011?review-filter=Windows+11
Hi Jeromy, I’ve updated from my iMac (2008!) to a mini Mac now running OS15 (Sequoia) and Epson Scan 2 flatly refuses to run. Which very annoying as I have used it for years with great success for flat bed and film.
Any thoughts? I’ve tried the update but it refuses and nags me some thing about Rosetta!
Howard
Hello,
Finally I found some information and people who seem as though they know something!
I use the Epson perfection V750 Pro to make digital files from my film negatives ( 4/5, 8/10 and 120mm). I recently moved my computer- a MAC 10.15.7 Catalina OS- and scanner to another space and have not had any success in seeing the scanner in my dock. Today I see the Epson SCAN2 in the dock. However when I click to see “about this scanner” it shows Epson V32 and when I try to change it to the scanner it actually is I can not type into the little box to write: Epson Perfection V750 Pro.
In addition to this I would like to know if there is a way to adjust the histogram before making the final scan.. in the overview setting? I was used to the “old” dialog box and feel that even though this new one is simpler it does not allow for the specificity that the old box did? Does anyone have the experience with Epson Scan 2 and the Perfection V750?
Thank you for any insight anyone might be willing to share with me!
Correction to my post on Feb 5, 2024 Received the Epson Perfection V600 Scanner this morning and still hesitant to open the box. I have printed and reread this article studying in more detail and have a better understanding about the article. Not as panicked as I was. The mystery is in the box, the CD that came with it. More than likely it will have the newer version of ES2 which I cannot use with my Windows 10. My understanding is this scanner will work with Windows with the older software. Certainly hope I can find them and download. Having a CD Rom on my desktop? Yes, my daughter found it lol what i was feeling last night was an empty slot for another
Did you get this to work, I have windows 11 and hate Scan Smart but love ES2, anyway I can have it come up just to that?
Might be an “OOPS” for me. I just ordered the Epson Perfection V600 this morning. My desktop is using Windows 10. Will I even be able to use this scanner to scan my photos without issues? Other issue is I think the CD Rom is missing or, never had one (waiting to hear back from my sister on that)
Of what I’m reading in comments, issue appears to be Epson Scan 2. Now I question whether or not it will even be able to work for my needs.
What attracted me to it was the fact Photoshop Elements installed as well as other features. I will take advantage of Bilbo’s offer and download the his drivers. Maybe this scanner is intended more for Mac and other operating systems. Would I be better off returning it. Advice please
I was looking for Epson Scan, since Epson Scan 2 don’t support my ET-2500.
Searced “all over the internet” with no luck.
Then I remembered: I still have the driver cd that came with the Epson, so I found it, copied the Epson Scan folder on to my computer, made a zip-file, and uploaded it to Google Disk.
The folder is as it was on the cd, with no editing, except from the folder name, witch was “driver”.
Use “setup” to install.
Feel free to download. 🙂
https://drive.google.com/file/d/1MYMA7uRBDokmVEZ9ndVUXrsrOPcqOGJn/view?usp=drive_link
Inexperienced scanning newbie here…and 80 yrs old. I have the iMac M1 desktop running Ventura OS. I have hundreds of older 35mm slides to scan (dating from 1960’s through 1990’s). When I learned a years ago that the scanning function on my Canon Pixma printer/scanner would not work with my prior iMac running High Sierra, or with my new iMac M1 (Ventura OS), I bought a Plustek 8200i film/slide scanner… which I haven’t yet used as I’m so confused. Should I download VueScan software (Standard) to use with the Plustek? …or dig out my trusty old Canon Pixma scanner which (I hope) will work using Epson Scan 2.
Hello, does anyone have the older scan software version for my V700 as version 2, which is 6.6.43, does not allow me to name each file before I scan it. This is a nuisance as it means double action, naming the files after scanning. Or am I missing an option for this?
I feel so dumb having not saved the older version first…
THNX
Maybe this will help?
https://www.scanyourentirelife.com/epson-scan-2-windows-mac-compatibility/#comment-59126
will epson perfection 1200u work with ventura 13.3?
Olivia,
Ah, I have fond memories of this scanner — in fact, I still have mine up on the shelf even though I no longer use it. I think it still works, though!
So, when I went to Epson’s support page for this scanner, I found out that Epson appears to no longer be supporting this model for their Epson Scan scanning software. However, they do offer a driver you can download for Image Capture, which is Apple’s built-in scanning software that works with a lot of scanner models. The application doesn’t offer as many features as Epson Scan would, but most of the core features are present — so at least your scanner should still work in macOS 13.x (Ventura)!
Driver: ICA Scanner Driver v5.8.12 for Image Capture (released 10/17/22 – 23.4MB – filename: ESICA_5.8.12.dmg)
To download, click on the link I listed above, make sure you are (1) on the downloads tab and (2) wait a few seconds for it to auto-detect your OS, and then (3) make sure for the operating system, “macOS 13.x” is selected in the pulldown menu option. Then the drive will come up for you to click on to download.
And Image Capture should already be installed on your computer. You can find it in your applications folder or search for it in LaunchPad.
Hope this helps you! 🙂
I just downloaded and installed Scan 2 and the driver from the Australian link you provided to a new Lenovo Windows 11 Version 22H2 desktop, and THANK YOU VERY MUCH FOR POSTING IT! The Scanner 2 was a very long download over a very speedy connection; the Driver download was quick. (I didn’t bother with the other items, as I never used the buttons on the scanner itself to begin with.) Note that as of 1/11/23 the Australian site specifically lists Windows 11 as supported.
The interface looks almost identical to the images you show in your article, except the “Adjustment”, “Preview”, “Scan”, and “File Save Setting” buttons appear to be missing; in fact, they are only invisible. When you click on the spot where each should be, they mysteriously appear, and remain visible throughout the use session. Once you have closed the interface they will be invisible again the next time you open it, but reappear again when you click on the empty spots where they should be. A solution to that would be nice, but I’m happy just to have my trusty old scanner back. As near as I can tell, all functionality is there, nor have I experienced any of the color aberrations that you mentioned.
I just upgraded my scanner to an Epson V600. I am running MacOS Monterey. When I am scanning in photos and other art using Epson Scan 2, I don’t seem to be able to “crop” the preview and scan only within a defined space on my scanner bed. It just wants to scan in the entire bed. What am I missing?
You miss Windows.
Likely you are in the “Thumbnail” mode. Uncheck this box (setting), and then you will be able to draw your own marquee lines to crop the portion you want.
I updated my ET-2550 to a ET-3760 only because it prints borderless. Found out I needed Epson-2. I simply can’t see any improvement on this new software version. I can’t do half of the things I could do with the original Epson Scan. Maybe I’m missing something, but not by chance because I’ve been researching with no sucess. One of the main dissapointments is that you can’t scan multiple photos at once. If it can be done I will be more than happy for the support.
Almost all of the features are there, just organized in a different (arguably) better way. And, actually, you can still scan multiple photos at once, the same way you did before in the original Epson Scan version.
I purchased V600 yesterday after my old V500 finally quit working. To my dismay, the V600 would not work for scanning film, which is my primary use for the scanner. After hours of phone conversations with Epson customer support, I was told to call Apple. Apple just told me my computer was obsolete, but when I tried the scanner on my wife’s computer, identical to mine except for having Mojave OS (I was using High Sierra), it worked, And then I saw that the software was different on her computer: it was Scan 2. So I downloaded Mojave and Scan 2 and all was good. I did try keeping the old version, thinking it might work with Mojave, but it failed in the same way as with High Sierra and so I uninstalled it. I do miss it, though. What happened to Professional Mode and Home Mode?
I am on day 2 of trying to use Epson scan 2 on my new v850 on my mac that is running Monterey. I am having trouble getting the 35 neg images to be numbered 001, 002 etc. It seem to add 001 to the second image and then start again for next row. what do I do.
JFYI a find when searching for 64bit TWAIN drivers for Workforce series (I want to use the scanner with 64bit versions of gImageReader and Tesseract-OCR, not yet successful, while 32-bit apps work fine):
https://www.epson.eu/fr_EU/faq/KA-01076/contents?loc=en-us
(Epson Scan & Epson Scan 2 – 32-bit & 64-bit Windows Support Information)
I upgraded to Mac Monterey 12.2.1, and had to start using Epson 2 scanning software. Frankly, I think its pretty lame. The big problem I am having is in scanning multiple pages and photos to create a PDF document. The old software would let you preview each item before scanning–great for scanning news clippings, photos, mixes of 81/2 by 11 pages, and odd sized pages together in one document. That flexibility appears completely gone now–all I can do is hit the “add” button to add another document or photo to a pdf–without the benefit of any size correction or auto correction whatsoever. If anyone knows how to solve this problem, I’d like to know–been scanning things for years with my V600, great scanner, and Epson 2 is a real setback for me. Their software people could have come up with something at least matching the capability of the old 32-bit software application. Really disappointed in Epson.
Thank’s for keep updating this post,
I always back to here check for the news every few months.
Hope they can finally support mine at the end.
This made me felt bad when you know something new is available to your new bought scanner but not for you windows build.
Especially when you found the epson scan is just look the same with your memory in childhood lol.
is there a setting to make epson scan 2 show scanned file AFTER scanning?
Hi, I’ve used Epson Scan 2 at university libraries a lot in the past, but sometimes I can’t find the marquee (dotted lines to select scan area) after I preview a document. It always looks the option to use the marquee is grayed out. Do you know how I can fix this? Thanks!
While pressing the left mouse button, drag the crosshair mouse pointer over the desired part of the preview image to define the area to be scanned.
Just noticed Epson Scan 2.I have a PerfectScan V39. I installed Scan 2 and it found my scanner and worked with a test scan. However when I removed Epson Scan (the original) my scanner would not power up. I had to reinstall Epson Scan in order to use Scan 2!
I just got an ET-2760 and when I went to use “Epson Scan” with it, it said it couldn’t find the scanner. I have it connected wirelessly and printing works fine. The “Epson Scan Settings” app also can’t find the scanner.
If I use Epson Scan 2, everything works fine. The “Epson Scan 2 Utility” also connects fine, though it looks like all you can do with it is hit a “Reset” button on the “Other” tab.
Am I missing out on some features with “Epson Scan” that aren’t available in “Epson Scan 2”?
Is it just me, or was the old software a lot better?
Daniel, I don’t think you’re the only one who feels the original version of Epson Scan was better. Even though it’s a change and it requires learning where settings are located now, I am on the side who believes they truly made improvements — for example, to better organize most-used settings and to improve the look of the user interface to meet the expected “standards” of, heck, the last few decades really.
A huge feature loss in “ES2” for many though is the ability to use Digital ICE (at least not yet). I am not ready to believe Epson didn’t include this by choice but likely has to do with Digital ICE’s “code” not being updated by their company to run in 64-bit operating systems (which Epson Scan 2 was released on a Mac to run in).
A huge feature loss for me is the ability to preview before scan; and if required, resize/change the scan area between pages on a manual multi-page scan job. This was possible on the old scan utility but I just can’t seem to achieve it with scan 2, unless i’m just not seeing it.
You can preview and change the scan area, at least with version 6.5.23.29563. There’s a big Preview button on the bottom of the app just to the left of the Scan button. You can change the scan area by clicking and dragging on the preview to create a “marquee.” As soon as you do this the Document Size drop-down changes to “Marquee Size” to indicate this is the area that will be scanned.
I have noticed that the marquee doesn’t show up sometimes even after I click and drag on previews. And the option to do so will be greyed out off to the side too. Do you know how to fix this in Epson Scan 2, Gary? Thank you!
Agree Daniel. I am trying to scan color negatives and I can’t find anywhere to increase the size of the output beyond 410 X 259 pixels. I found Epson Scan much more intuitive and flexible when I used it on my older OS.
Well, I’ll give it a try anyway on Win10 with my V600, just in case. Just read a couple of Brian Solomon’s blog posts about the improvements in Epson Scan 2 using his V600, but he uses a Mac. Was bummed to see here it’s not officially supported. Guess we’ll see!
Edward, were you able to download the installer for ES2 for Windows? I just revised this post with an “Update” at the bottom to explain how these download links available in at least a couple of countries on Epson support sites were apparently a mistake and have now been pulled. 🙁
I have been using Epson Scan 2 for many months on a Perfection v850 and Windows 7 SP1 with absolutely no issues whatsoever. Works perfectly.
Just this past week, an SYEL member brought up the fact that he was using Epson Scan 2 on his Windows 10 setup. I did a double-take and wrote back to make sure that wasn’t a typo. Sure enough, he pointed me to the downloads directory in his home country of Australia, and there it was … Epson Scan 2 for Windows.
Kevin, by chance, are you also in a country outside of the United States? I just checked the U.S. Epson support pages for Epson photo scanners, and the Epson V850 Pro still does not support any version of Windows here in the states. So, maybe what I’m witnessing here is an Epson Scan 2 release that will eventually finish up here in the U.S.
Will the Australian version work witjh my Epson V600 and Windows 10 here in the US?
Whether or not it would have worked on certain models is kind of moot now. I just revised this post with a “July 2021 Update” at the bottom to explain how these download links available in at least a couple countries on Epson support sites were apparently a mistake and have now been pulled. 🙁
Thanks for the article. I have installed Big Sur and now cannot see my Perfection V700 Photo scanner. I have installed Epson Scan 2 and the upgrade for Image Capture. I have unplugged, restarted and powered the scanner on and off. Any suggestions?
Hi, Suzy. Sometimes, after an OS upgrade and a new application installation, there’s just something a little finicky that’s “off.” But, it sounds like you are off to a good start trying the most obvious things first.
Now, you need to try some of the things that seem silly to try. And let me also point out a few things I’ve experienced that sometimes work that aren’t silly but are worth me asking you to see if you’ve tried as well:
It is nice to read that there is NO support for the Perfection Epson V350 rather than wasting any more time trying to get the software to run. As it turned out I bought some software VueScan x64 because I just had to scan just two documents. Actually it worked, cost $90, but it worked. It was worth it.
Checking the Epson support page for the V350, it doesn’t appear there is zero support. It’s just likely this scanner may not work now on certain newer operating systems. I see for instance, the original Epson Scan is still supported for Windows 10, and it works in macOS 10.14 (but not 10.15).
I have installed Parallels so that I can keep virtual versions of older macOS installations running so that I can still use old hardware (like scanners) that no longer work in the lastest versions of macOS that come out. If you’re on Windows, you could also use Parallels to host older versions of Windows as well (works with both OS’s).
Found Epson Scan 2 by chance, and it works with my Perfection V850 Pro and my DS-50000, but it won’t switch from one to the other, despite knowing which one is connected. If I want to switch from one to the other then I have to reboot the PC. (No good if I stop the Epson Scanner Service in the Task Manager either.)
Can’t find any way of communicating this annoyance with Epson.
(Screen cap to show what I mean when I say that it knows which scanner is connected.)
At the top of Epson Scan 2, the first setting called “Scanner,” does this pulldown option ever show both of your scanners to choose from?
Never mind, I restarted and that seemed to have done it. I’ve never need to restart before to save a setting in Privacy and Security but I guess there’s always a first time?
I can scan with Scan 2 but I cannot save the file. I have added the Epson Scan 2 in the Privacy & Security options in the System Prefs. I’m on Catalina with the Perfection V800. SilverFast works fine as the Image Capture. I need to also have access to the Epson Scan software as well. Thanks for any help.
I’ve used the Epson ES-200 document scanner with my MacBook Pro (Mojave 10.14.6) using Epson Scan 2, and often the computer won’t recognize the scanner (says not connected), so I fiddle around with it, turning it on and off, using a different port, etc. until it finally works. Now I need to scan some slides with my older Epson Perfection V-600 scanner, also plugged into USB port, and finally was able to add V600 under Printers and Scanners, but still not recognized by computer. Changed the name to Epson Perfection V600, still didn’t work. Tried diff port, no good. Under “Kind” on P & S window, still called V600. I’m trying to use Epson Scan 2, same utility – is that ok? Any ideas on what the problem is?
Mac Big Sur (v11.1)
Epson Scan 2 (v6.4.94.0)
Epson perfection v350
Epson Scan 2 installed but when I open it there’s no reference to my v350 scanner.
the scanner is connected and has basic functionality through the Apple scan App. Am I missing the obvious or is this scanner just not supported through Epson Scan 2?
David, I’m sorry to say, but it doesn’t appear that Epson supports your scanner with their new “Epson Scan 2” scanning software. In fact, when I go to their support page for the Epson Perfection V350, and select your operating system from the downloads tab list (you may have to wait a few seconds for the options in the “Downloads” tab to load and display — I did), it doesn’t even list their original version of Epson Scan as a supported (downloadable) driver option. Instead, you only have the option for the driver that works with “Image Capture” (an application that comes with macOS that also enables you to scan with the scanner):
ICA Scanner Driver v5.8.9 for Image Capture
It appears that macOS 10.14x was the last operating system that Epson supported the V350 with their original “Epson Scan” scanning software. I certainly can’t say whether Epson will ever update “Epson Scan 2” to work with with scanner. It’s possible, but it’s very likely they won’t since they abandoned support for the original Epson Scan after 10.14 (skipping 10.15).
Where is the option to scan at a percentage in Epson Scan 2, before it was in professional mode in Epson Scan. Please does anyone know as it’s driving me crazy!!
Helen, you can still scan to a target “percentage” size in Epson Scan 2, they just moved the setting. Look in the bottom right of the Preview window. Check the box on the right hand side for “Output Image” and then choose your increase or reduction amounts there. 😉
Thanks for this article, it is a great compilation and not found anywhere including Epson’s own support site. One question about using Epson Scan and Epson Scan 2 on the same computer running Windows 10 64-Bit, they work together but with Epson Scan I have difficulties to connect my V600, it gives “cannot communicate with scanner error” and requires restart every time. I use Epson Scan 2 to connect to my L3151 All-in-One. Any suggestion to solve “Cannot communicate with scanner” error with Epson Scan?
I just wanted to give an update and answer my own question above. I uninstalled both Epson Scan and Epson Scan2, Then re-installed the new version of Epson Scan2, released around Oct 20, 2020. It works with Epson V600 as well as with L3151 on Windows 10. Problem seems to be solved for now.
Great to hear you were able to find a solution to your issue. 🙂
Question: Epson’s website states that Windows 10 still isn’t supported with Epson Scan 2 for the V600. Are you saying you were able to download and install “Epson Scan 2” on your computer running Windows 10?
That’s what I did here a couple of days ago.. I used the Australian link above at: http://tech.epson.com.au/downloads/index.asp .. In the end I had first to delete the old version of Epson scan, reboot etc., but then it installed cleanly. I’m using a V600 with a fairly old PC which is sadly not Win11 compatible, but it’s up to date with the latest Win 10 upgrades as of today, July 27, 2023. I’m very grateful for the assistance and advice on this site.
Where did you find the Windows Epson Scan2 that will work on the v600? Please provide a link.
OK, I am confused and frustrated. Why do you endorse Epson scanners when they clearly don’t update drivers for their products. I just purchased the V600 and could not believe it when I went to their website and it stated that there were no drivers for Windows 10! What?? At this point who does not have Windows 10? When I brought up the PDF manual it shows Windows 95 as an operating system! What?? How can I love this product when I had to Google search to find a driver?? Luckily I can send this back to Amazon at no cost. I’m sorry but I have lost faith in this website. I am going to re-install my Canon 9000F and use that
Hi Patti, trust me… all is well with your situation. I just think you are misunderstanding something at the moment. Epson supports the Epson V600 on Windows 10 — both the 32-bit and 64-bit versions of the operating system.
I just went to their support page for this scanner and checked for you, even though I already knew the result. If you go to this page, in the tabs at the top, click “Downloads”, then for “Operating System” below, select Windows 10 (whichever version you are using), and then below click on “Drivers +” and it will open up and show you that “Scanner Driver and EPSON Scan Utility v3.9.3.0” is available for you to download. (See screenshot below)
Epson Scan Utility is the name for what I call the “original” Epson Scan scanning software. This is the driver that will enable you to run it on your computer. So, you are good. This should have shipped to you with your Epson Scanner — likely on a DVD/CD. But, it’s usually best to just download from their website to make sure you have the latest version from the beginning of use.
If you are referring to my article here you posted under, I made note of the fact that their latest re-written version of it — Epson Scan 2 — doesn’t work (yet) on Windows 10. It’s basically the same software as the “original” version, but with a modified look to the user interface and re-positioning of certain settings to different places in the window. Many will appreciate the fresh look and feel of the new version 2, but it’s not necessary — there are only a few “minor” new features in it compared to the original version that you have access to. The original Epson Scan version is still very adequate and a fine scanning application.
Please, don’t lose faith in my website, Patti. 😉
I have had an Epson 500 perfection photo for years and I love it. I cannot say the same for Epson in general because as far as I can tell they have abandoned there home customers for their business ones. My scanner stopped working with Epson scan a couple of Windows 10 updates ago. Most times when I try to use the software it will do a preview scan but crashes about 1 second into the full scan giving the can’t communicate with the scanner error. I know it is not the scanner itself because it works with VueScan. Canon can’t make a buck continuing to keep my V500 functioning, so they haven’t. I hope they will make available updated software for the V500 and other older scanners, but I’m not holding my breath.
Patti, just checking in with you. Were you now able to find and install the Epson Scan driver for Windows 10?
I use my V700 to scan slides (color positive 35mm slides). I have a 2017 27 inch Retina iMac running OS 10.14.6. When I launch the original version Epson Scan to Preview my slides, I get a window with each slide individually shown as a thumbnail with a small check box below it. I can then use the tools in the upper left of the thumbnail window to elect to make adjustments to “All” or individual slides. If I double click on a particular slide, it zooms to be larger. Then I can make adjustments to that slide and move on to the next one using arrows at the bottom of the frame.
But with Epson Scan 2, I can find no way to replicate this. Once I make a preview scan I see an image of all the slides inside a shadow of the slide holder, not individual image thumbnails. After 20 minutes trying every possible setting, I still cannot find a way to get to individual thumbnails. I discovered that I can use the framing guide to move a dotted frame around one individual photo and open it. But then to get to the next one, I seem to need to go back and re-highlight the next slide and double click on it. This is very time consuming.
So does anyone know what am I doing wrong? Is Epson Scan 2 incompatible with the v700? Is there some way to get Epson Scan 2 to act like Epson Scan?
Hi, Karl. There are a few models that Epson apparently doesn’t officially list as supporting Epson Scan 2 on their individual scanner model update/download pages. It appears that the V700 is one of these where if you pick 10.14 and the V700, it lists the original Epson Scan as the driver to to download. So, maybe the v700 isn’t fully supported in 10.14 “Mojave” with Epson Scan 2. When you choose 10.15 “Catalina,” then the V700 does show Epson Scan 2 as the correct driver to download.
But, let’s assume that maybe it does work in 10.14, because of the fact you have the application running and everything else seems to be working fine for you. From what you wrote, it sounds to me like you don’t have Epson Scan 2 set the same way as you had the original Epson Scan set. Make sure you have the “Thumbnail” checkbox checked at the top of the darkened preview window area. It will then tell you it will lose your current Preview “settings” and needs to do another preview scan. After doing so, you should then see your slides properly displayed in the thumbnails (again).
I recently created a extremely detailed (40-minute long) training video for my membership course called: “Epson Scan 2: Introduction” that compares the two versions and lets you know what’s different, where the settings are now located, and how to use them. If you are finding you have additional questions about how to use Epson Scan 2, or just how to get more professional-looking scans with Epson Scan, the membership course might really benefit you. 🙂
Thanks Curtis for your advice to this gentleman. I tried scanning my old slides with my Epson V750 and Epson Scan 2 but couldn’t get it to scan the 12 slides in their holder as a batch. The dotted outline was only applicable to one of the slides. I then tried the old original Epson scan ( a much smaller file) as you andvised, and, although it is slow I do, after 8 minutes, get 12 images of the scanned slides. I had spent a long time grappling with Epson Scan 2 and was on the verge of giving up. Thanks again.
Hey Stephen, you’re welcome! But, hmmmmm… sounds to me like you were using the more advanced, manual mode that uses the dotted outline, vs the Thumbnail mode which is fully automatic. If using the manual mode, In Epson Scan 2 or the origina, you just need to create a new dotted outline (or duplicate a previous one) to work with multiple images at a time. I still think Epson Scan 2 is better overall, and worth upgrading to to get the more advanced and cleaner interface.
I am having the same issue. The thumbnail option won’t actually make a thumbnail preview of the images. I have the “Thumbnail” checkbox checked at the top of the preview window. It gives the dialogue about losing the current Preview “settings” and needs to do another preview scan (same deal as older epson scan). Then after selected to continue, it flashes as if it may do another preview scan but nothing happens and the “normal view” remains rather than generating thumbnails. I’m running 11.6.1 on a MacBook Pro M1 chip. Seems like a compatibility issue.
I recently upgraded from an Epson WF-2540 to an ET-4760 which costs about 4x as much. The WF used the original Epson Scan utility under Windows 10 but the new ET unit comes with Epson Scan 2. Unfortunately Epson Scan 2 completely removes the “professional” mode that the original version included, so there is no way to prevent the software from applying auto-exposure and white balance on photos based on the preview marquee area. Also missing are any histogram or similar controls. This makes the program pretty much useless for serious photo and color art scanning, which I suspect might be the reason the more professional line of scanners still rely on the classic Epson Scan, at least under Windows.
I actually can confirm the version of “Epson Scan 2” I am using with my Epson Perfection flatbed(s) does allow you turn on/off the the auto-exposure setting. And it also still has the “pro” manual corrections you mentioned like histogram, Image Adjust and Tone correction.
Yes, Epson Scan 2 no longer has the modes (like “Professional” and “Office”) that most people likely found very confusing, but they still kept all of the features the original version had (Except DigitalICE when installed on a 64-bit operating system). They are just organized into different places in the user interface now, that I find actually makes it easier to find and use. I’m sure maybe some will disagree though — especially those with muscle-memory to the original Epson Scan setting layouts.
I don’t have one of the Epson EcoTank models to test like you now have, so I can’t verify if our versions are possibly different. Maybe they removed some of the higher-end features from Epson Scan 2 when connected to their “All-In-One” home office models, but are accessible when using their flatbed photo scanner models.
I have an Epson V600 and a newish 2019 iMac with Big Sur. My confusion between Epson Scan and Scan 2 is the apparent inability of Scan 2 to determine the output size. Epson Scan allowed one to do that, for instance, output at 4″ x 6″. Scan 2 (as confirmed by the Epson Support line) does not permit this, so my scans come out way too small (about 300KB) instead of the usual 2.5 MB I got from the original Epson Scan. Increasing dpi makes no apparent difference. On top of that the Scan 2 does not automatically set the scanning boxes so I have to do each slide each time after Preview. And the naming convention does not automatically increase by the appropriate number after each batch of 4 slides. And no ICE. So yes my muscle memory prefers the much easier and less cumbersome Scan over Scan 2. And don’t get me started on the atrocious suggested alternatives, like Apple Image Capture (pathetic) or SilverFast, the “Ferrari” program when the “Toyota” program was just fine. Thanks for allowing me to rant. (just 3 wasted days trying to get me scanning back on track after the iMac upgrade)…