How to Mention a Member
The @Nickname is a short name used to mention another Member when you're writing a post in any of the Community forums.
Unlike just typing in their first name or their Display Name in a very normal and casual away, the advantage of adding their @Nickame is that after your post is submitted, an email is immediately sent to that person to let them know they were just mentioned in a new Community PostLook in a Community Post Topic where the Member you would like to mention has written a post. You'll find their @Nickname listed in their information block in the left-hand side of their post.
Fine the Member's @Nickname
Look in a Community Post Topic where the Member you want to mention has written a post. You'll find their @Nickname listed in their information block on the left-hand side of their post.
Make Note of The Member's @Nickname
There are basically three ways you can make a note of the Member's unique @Nickname:
- Memorize it
- Write it down
- “Copy & Paste” it
Type or Paste the Member's @Nickname
In your new post or reply post, type in or “paste” in the Member's @Nickname in one of your sentences.
The @Nickname doesn't need to be at the beginning of your post or even lead a sentence. It just needs to appear somewhere in your post. You may also use multiple @Nicknames in a single post to mention more than one Member.
Finish Your Post
After you finish writing and submitting your post, your published post will now display your @Nickname(s) as a blue underlined link. This transformation from normal text to a clickable link indicates the system recognized what you entered as a legitimate and fully functioning @Nickname, like in the example below:
Email Notification Sent to Mentioned Member(s)
Without any additional action on your part, if the @Nickname(s) were entered correctly, a notification email is now automatically sent to the Member(s) you mentioned.
Here's an example of how their notification email will look:
- PLACEMENT: You don't need to add @Nicknames at the beginning of the Post you are writing, or even at the beginning of a sentence. In fact, you can place it anywhere you would like in your Post and it will still work.
- MULTIPLE: You can add more than one @Nickname at a time to a single post.
- FORMATTING: The @Nickname needs to be entered in as a single word with no spaces for it to be recognized. (incorrect: “@ jack” / correct: “@jack“)
For more detailed information about @Nicknames, check out this article: @Nickname